Helper / Delivery

Job Description

Receive emergency and non-emergency calls and record significant information

Address problems and requests by transmitting information or providing solutions

Receive and dispatch orders for products or deliveries

Prioritize calls according to urgency and importance

Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations

Monitor the route and status of field units to coordinate and prioritize their schedule

Provide field units with information about orders, traffic, obstacles and requirements

Enter data in computer system and maintain logs and records of calls, activities and other information


Desired Candidate Profiles

Proven experience as dispatcher or relevant position

Tech-savvy with knowledge of relevant methods (CAD)

Fast typing with experience in data entry

Knowledge of procedures and guideline for emergency situations

Proficient in English (oral and written)