Previously Qjobs
Customer Relationship Executive
Retail / Counter Sales
₹15000 - 27000/month
Hire Hunters
Verified Employer
Location
Sarjapura, Bengaluru, Karnataka
Experience Required
0 - 2 Years
Education Required
12th Standard / PUC
Gender
both
₹15000 - 27000/month
Incentives
Job Type : Full time
Shift
Day Shift
Days of Work
6 Days/week
Skills Required
Basic English
Other Requirements
Aadhaar Card
Job Description
Specific Responsibilities:-
· Handle Inbound and Outbound calling for customer service.
· Identify and assess customers’ needs to achieve satisfaction.
· Build sustainable relationships and trust with customer accounts through open and interactive
· Communication.
· Provide accurate, valid, and complete information by using the right methods/tools.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits
· Conduct follow-ups to ensure complete resolution of issues.
· Keep records of customer interactions and process customer accounts.
· Follow communication procedures, guidelines, and policies.
· Take the extra mile to engage customers.
· Handle Inbound and Outbound calling for customer service.
· Identify and assess customers’ needs to achieve satisfaction.
· Build sustainable relationships and trust with customer accounts through open and interactive
· Communication.
· Provide accurate, valid, and complete information by using the right methods/tools.
· Handle customer complaints, provide appropriate solutions and alternatives within the time limits
· Conduct follow-ups to ensure complete resolution of issues.
· Keep records of customer interactions and process customer accounts.
· Follow communication procedures, guidelines, and policies.
· Take the extra mile to engage customers.