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Customer Relationship Executive

Retail / Counter Sales

₹15000 - 27000/month

Hire Hunters Company
Hire Hunters
Verification check
Verified Employer

Location
Location
Sarjapura, Bengaluru, Karnataka
Experience
Experience Required
0 - 2 Years
Education
Education Required
12th Standard / PUC
Gender
Gender
both

Salary
₹15000 - 27000/month
Incentives

Job Type
Job Type : Full time
Shift
Day Shift icon
Day Shift
Days of Work
Working Days
6 Days/week

Skills Required
Skills Required
Basic English

Other Requirements
Other Requirements
Aadhaar Card
Aadhaar Card


Job Description
Job Description
Specific Responsibilities:-

· Handle Inbound and Outbound calling for customer service.

· Identify and assess customers’ needs to achieve satisfaction.

· Build sustainable relationships and trust with customer accounts through open and interactive

· Communication.

· Provide accurate, valid, and complete information by using the right methods/tools.

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits

· Conduct follow-ups to ensure complete resolution of issues.

· Keep records of customer interactions and process customer accounts.

· Follow communication procedures, guidelines, and policies.

· Take the extra mile to engage customers.