MS-SOLUTIONS
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹12500 - ₹23500/month
Location
Secunderabad, Telangana
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Public Speaking
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Job Description
- Answering customer inquiries via phone, email, and chat
- Resolving customer complaints in a professional and efficient manner
- Providing information about company products and services
- Handling customer requests for refunds or exchanges
- Keeping detailed records of customer interactions and transactions
- Escalating complex issues to the appropriate department for resolution
- Maintaining a positive and helpful attitude towards customers at all times.
- Resolving customer complaints in a professional and efficient manner
- Providing information about company products and services
- Handling customer requests for refunds or exchanges
- Keeping detailed records of customer interactions and transactions
- Escalating complex issues to the appropriate department for resolution
- Maintaining a positive and helpful attitude towards customers at all times.
