MYK ARMENT PRIVATE LIMITED
Verified
Easy applyTelecaller Inbound
BPO / Customer Care
₹10000 - ₹30000 / Monthly
Location
Varanasi, Uttar Pradesh
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Part Time
Shift
Day / Night
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Phone Allowance
Skills Required
Goal Setting and Decision Making
Communication Skills
Problem Solving
Work Smartly
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Answer incoming calls and provide customer service support
- Identify customer needs and offer solutions or information
- Resolve customer complaints or concerns in a professional manner
- Follow call scripts and guidelines to ensure consistent communication
- Maintain customer records and update information as needed
- Transfer calls to appropriate departments as necessary
- Meet or exceed call volume and quality standards
- Collaborate with team members to achieve call center goals and objectives.
- Identify customer needs and offer solutions or information
- Resolve customer complaints or concerns in a professional manner
- Follow call scripts and guidelines to ensure consistent communication
- Maintain customer records and update information as needed
- Transfer calls to appropriate departments as necessary
- Meet or exceed call volume and quality standards
- Collaborate with team members to achieve call center goals and objectives.