National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000/month
Location
Knowledge Park IV, Greater Noida, Uttar Pradesh
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Addressing customer inquiries and resolving issues via phone, email, and chat
- Providing prompt and courteous service to customers
- Escalating complex issues to appropriate channels for resolution
- Keeping detailed records of customer interactions and transactions
- Providing feedback to management on customer trends and concerns
- Assisting with customer retention efforts and upselling products or services
- Providing prompt and courteous service to customers
- Escalating complex issues to appropriate channels for resolution
- Keeping detailed records of customer interactions and transactions
- Providing feedback to management on customer trends and concerns
- Assisting with customer retention efforts and upselling products or services
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