Customer Care Executive

- Responding to customer queries and complaints via phone, email, and social media platforms
- Providing accurate information about products and services to customers
- Handling customer inquiries in a professional and courteous manner
- Resolving customer issues in a timely and efficient manner
- Ensuring customer satisfaction and retention through excellent customer service
- Keeping accurate records of customer interactions and transactions
- Collaborating with other team members to improve overall customer experience.