Customer Care Executive

We are seeking a Customer Care Executive to join our team in the blue-grey collar jobs industry. The ideal candidate will be responsible for providing exceptional customer service to our clients and ensuring their needs are met efficiently and effectively.

Responsibilities:
- Handle incoming customer inquiries via phone, email, and in-person
- Provide timely and accurate information to clients regarding services offered
- Resolve customer complaints and issues in a professional and efficient manner
- Maintain a positive and empathetic attitude towards customers
- Collaborate with internal teams to address customer needs and concerns
- Keep detailed records of customer interactions and transactions
- Stay up-to-date on company policies and procedures
- Meet and exceed customer satisfaction goals

Good to Have Values:
- Strong communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
- Excellent problem-solving skills
- Proactive and customer-focused mindset
- Previous experience in customer service is a plus