Customer Relationship Executive

Customer Relationship Executive

As a Customer Relationship Executive, you will be responsible for managing relationships with existing clients, addressing customer inquiries and ensuring customer satisfaction. You will work closely with the sales team to identify new business opportunities and provide excellent customer service.

Responsibilities:
- Build and maintain strong relationships with customers
- Address customer inquiries and resolve issues in a timely manner
- Collaborate with sales team to identify new business opportunities
- Ensure customer satisfaction through proactive communication and follow-up
- Maintain accurate records of customer interactions and transactions
- Provide product knowledge and information to customers
- Assist in developing sales strategies based on customer feedback
- Meet or exceed customer service KPIs and targets

Good to have values:
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Attention to detail and problem-solving abilities
- Proactive and customer-focused attitude