MS-SOLUTIONS
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹12500 - ₹23500 / Monthly
Location
Sector 31, Faridabad, Haryana
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Customer care
Public Speaking
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Job Description
Responsibilities:
- Handle customer inquiries and complaints via phone, email, and social media
- Provide information about products and services
- Process orders, returns, and exchanges
- Keep records of customer interactions and transactions
- Ensure customer satisfaction and resolve any issues promptly
- Assist with customer account maintenance
- Work closely with other departments to provide outstanding service.
- Handle customer inquiries and complaints via phone, email, and social media
- Provide information about products and services
- Process orders, returns, and exchanges
- Keep records of customer interactions and transactions
- Ensure customer satisfaction and resolve any issues promptly
- Assist with customer account maintenance
- Work closely with other departments to provide outstanding service.