Content Writer & Editor

We are looking for candidates to join us as Content writers & editors in Chennai. The salary for the role would range from 20000 to 40000. Content writers are responsible for creating, updating, and reviewing content around the end-to-end user journey and are comfortable using evidence, data, and research.
Job Description:

• Create, iterate and manage content to meet user needs using analytics, user feedback, user research, and other sources of information.

• Contribute to content principles, improvements, and patterns.

• Create content for services, ensuring content meets evidenced user needs and delivers high levels of satisfaction from users.

• Develop content strategies with support from a senior content designer, and apply content strategies in own work.

• Manage relationships with subject matter experts to gain understanding and make sure content is factually accurate.

• Manage appropriate checking and handling before publishing.

• Monitor the performance of content and services and make recommendations for improvements based on users’ needs.

• Work with colleagues in other parts of government to identify user needs, write and map user journeys, and design content to meet users’ needs.

• Experience in creating, iterating, and managing user-centered content

• Experience in using analytics, user feedback, user research, and other sources of information to improve content.

• Experience in working with content publishing systems, as well as Markdown.

• Experience in taking complex language and processes and making them simple to understand.

• Project management capability, including the ability to coordinate several projects simultaneously and adapt to changing priorities.

• Experience working with stakeholders to understand their issues whilst maintaining content quality.

• You have an understanding of agile approaches and experience working in agile teams.