Skillzoneindia
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹12500 - ₹23500/month
Location
Delhi, Delhi
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Job Description
- Answering incoming customer calls and emails promptly and professionally
- Resolving customer inquiries and complaints in a timely and effective manner
- Providing information about products and services to customers
- Processing customer orders and returns
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other departments to ensure customer satisfaction and retention
- Communicating with customers to gather feedback and improve services
- Resolving customer inquiries and complaints in a timely and effective manner
- Providing information about products and services to customers
- Processing customer orders and returns
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other departments to ensure customer satisfaction and retention
- Communicating with customers to gather feedback and improve services
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