Title: Telecaller
Role: As a Telecaller, you will be responsible for contacting potential customers over the phone to introduce our services and products, answer their queries, and schedule appointments for our sales team.
Responsibilities:
- Contact potential customers via telephone to inform them about our company's products and services.
- Answer incoming calls from customers regarding inquiries or support issues.
- Schedule appointments for our sales team to meet with interested customers.
- Keep detailed records of customer interactions and transactions.
- Follow up on leads and ensure customer satisfaction.
- Meet or exceed daily call quotas and sales targets.
- Collaborate with the sales team to ensure smooth customer handovers.
Good to Have:
- Prior experience in telesales or customer service roles.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strong sales and negotiation skills.
- Proficiency in CRM software.
Join our team and help us grow our customer base through effective telecalling techniques.