MS-SOLUTIONS
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹12500 - ₹23500 / Monthly
Location
7th Phase JP Nagar, Bengaluru, Karnataka
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Customer care
Public Speaking
Winning Attitude
Goal Setting and Decision Making
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Bank Proof
PAN Card
Job Description
- Handling incoming customer inquiries and resolving issues in a timely and professional manner
- Providing excellent customer service and support through various communication channels (phone, email, chat)
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
- Keeping up to date with product knowledge and company policies to provide accurate information to customers.
- Providing excellent customer service and support through various communication channels (phone, email, chat)
- Maintaining accurate records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
- Keeping up to date with product knowledge and company policies to provide accurate information to customers.