National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000/month
Location
Abiramapuram, Chennai, Tamil Nadu
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Manage customer inquiries and provide resolution through various channels such as phone, email, and chat
- Document and maintain customer records accurately
- Ensure customer satisfaction and retention by providing excellent customer service
- Collaborate with internal teams to address customer concerns and escalate complex issues as needed
- Stay up to date on product updates, services, and policies to address customer inquiries effectively.
- Document and maintain customer records accurately
- Ensure customer satisfaction and retention by providing excellent customer service
- Collaborate with internal teams to address customer concerns and escalate complex issues as needed
- Stay up to date on product updates, services, and policies to address customer inquiries effectively.
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