Telecaller

Responsibilities:

1. Make outbound calls to potential customers to introduce products or services.
2. Answer incoming calls and respond to customer inquiries.
3. Handle customer complaints or issues and provide appropriate solutions.
4. Keep accurate records of customer interactions and transactions.
5. Follow up on leads and schedule appointments for sales team.
6. Meet daily or weekly call targets set by management.
7. Provide feedback to management on customer trends or issues.
8. Stay up to date on product knowledge and company information.