Demo 123
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹20000 - ₹30000/month
Location
Delhi, Delhi
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Customer care
Other Requirements
Aadhaar Card
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Provide exceptional customer service and resolve issues in a timely manner
- Maintain and update customer information in the database
- Handle complaints and provide appropriate solutions
- Escalate complex issues to the appropriate department for resolution
- Follow up with customers to ensure their satisfaction
- Meet performance targets for response times and resolution rates.
- Respond to customer inquiries via phone, email, and chat
- Provide exceptional customer service and resolve issues in a timely manner
- Maintain and update customer information in the database
- Handle complaints and provide appropriate solutions
- Escalate complex issues to the appropriate department for resolution
- Follow up with customers to ensure their satisfaction
- Meet performance targets for response times and resolution rates.
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