National Chemical Laboratory.
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹10000 - ₹15000/month
Location
Adarsh Colony, Pune, Maharashtra
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
5 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Other Requirements
Aadhaar Card
PAN Card
Job Description
- Addressing customer inquiries and concerns through phone, email, and chat
- Providing excellent customer service by resolving issues in a timely and efficient manner
- Maintaining detailed records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
- Staying up-to-date on product knowledge and company policies
- Handling escalated customer complaints with professionalism and empathy.
- Providing excellent customer service by resolving issues in a timely and efficient manner
- Maintaining detailed records of customer interactions and transactions
- Collaborating with other team members to ensure customer satisfaction
- Staying up-to-date on product knowledge and company policies
- Handling escalated customer complaints with professionalism and empathy.
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