Telecaller
As a Telecaller, you will be responsible for contacting potential customers over the phone to promote our services and products. Your primary goal will be to generate sales leads and increase customer engagement through effective communication skills.
Responsibilities:
- Contact potential customers to inform them about our services and products
- Answer questions about products or services and address any concerns customers may have
- Keep accurate records of customer interactions and follow up on leads
- Identify and escalate any issues to the appropriate team members
- Maintain a professional and positive attitude at all times
- Achieve weekly and monthly sales targets
- Collaborate with the sales and marketing team to improve overall customer experience
Good to have values:
- Excellent communication skills
- Ability to handle rejection and objections professionally
- Strong sales and negotiation skills
- Experience with CRM software
- Goal-oriented and self-motivated attitude