MS-SOLUTIONS
Verified
Easy applyCustomer Care Executive
BPO / Customer Care
₹12500 - ₹23500 / Monthly
Location
Ahmedabad-Rajkot-Highway, Ahmedabad, Gujarat
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Incentives
Skills Required
Customer care
Public Speaking
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
Job Description
Responsibilities:
1. Responding to customer inquiries via phone, email, and live chat
2. Providing excellent customer service to resolve issues and concerns
3. Processing orders, returns, and exchanges
4. Troubleshooting technical issues and escalating to appropriate departments when necessary
5. Maintaining accurate records of customer interactions and transactions
6. Keeping up-to-date on product information and promotions
Location: Ahmedabad
1. Responding to customer inquiries via phone, email, and live chat
2. Providing excellent customer service to resolve issues and concerns
3. Processing orders, returns, and exchanges
4. Troubleshooting technical issues and escalating to appropriate departments when necessary
5. Maintaining accurate records of customer interactions and transactions
6. Keeping up-to-date on product information and promotions
Location: Ahmedabad