What are the necessary things for a telephone operator?

A good telephone operator should have excellent knowledge regarding the operation of a telephone switchboard and should be well versed in techniques in placing, receiving and transferring calls. In addition, he/she should have good knowledge about the products & services offered by the company since they are normally the first contact of the organisation for an external person. Exceptional communication & interpersonal skills are a must.

What is the basic salary of an operator?

The salary of an operator largely depends on the kind of machine and its complexity. Basic machine operators may earn between Rs.10,000 -15,000/month, while heavy machine operators could earn between Rs.30,000 – 40,000 /month. Engineers and technicians operating high-end machines may earn about Rs.50,000/month and upwards depending on their experience and expertise.

What is my scope as an operator?

The primary scope of an operator is to ensure end-to-end machine-specific operations including loading and running of their machines at the best of their capacity, supervise its maintenance and ensure the quality level of the equipment.

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