KGN ENTERPRISE
Verified
Easy applyTelecaller
BPO / Customer Care
₹11000 - ₹20000/month
Location
Kolkata, West Bengal
Experience Required
Fresher
Education Required
12th Standard / PUC
Gender
Both
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week
Work hours
3 Hours/day
Skills Required
Customer care
Communication Skills
Problem Solving
Other Requirements
Aadhaar Card
Job Description
Responsibilities:
- Contact potential and existing customers via telephone to promote products or services
- Answer incoming calls from customers and address their inquiries or complaints
- Maintain a high level of professionalism and customer service at all times
- Keep accurate records of all customer interactions and transactions
- Meet sales targets and goals as set by the company
- Follow up with customers to ensure satisfaction and resolve any issues
- Collaborate with the sales team to identify and pursue new business opportunities.
- Contact potential and existing customers via telephone to promote products or services
- Answer incoming calls from customers and address their inquiries or complaints
- Maintain a high level of professionalism and customer service at all times
- Keep accurate records of all customer interactions and transactions
- Meet sales targets and goals as set by the company
- Follow up with customers to ensure satisfaction and resolve any issues
- Collaborate with the sales team to identify and pursue new business opportunities.
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